Synapse 42
Sector 06

Public administration

Every online procedure shapes citizens' trust in the State. Our consultants support government departments and public institutions in modernizing their services, processes, and information systems. Their work notably covers digital identity, interoperability, data protection, and change management.

01 — Simplify procedures

Design clearer, more accessible services for both users and staff by eliminating disruptions and redundant processing.

02 — Modernize systems and organizations

Transform tools, processes, and ways of working together while supporting teams in adopting new practices.

03 — Protect data and essential services

Strengthen governance, access management, cybersecurity, and the resilience of systems supporting critical missions and sensitive data.

Sector challenges

Simplify public services without undermining trust

Users expect public services to be as simple as the applications they use every day, while existing systems are often old and highly interconnected. With the introduction of the European Digital Identity Wallet, the pace of transformation must accelerate. It must deliver tangible improvements to public services without weakening data protection or the continuity of public services.

A project in the public sector?

Let's discuss your context: we will recommend consultants who already understand your business, systems, and constraints.